JOB TITLE: CLINICAL QUALITY SAFETY MANAGER – MATERNITY CONTRACT
LOCATION: Coolmine TC – Head Office, Blanchardstown Corporate Park
REPORTS TO: Head of Services
HOURS: * hours per week. Some out of hours work
required.
JOB TYPE: Full Time – * Month Fixed Term
Contract
SALARY: € *, * -
€ *, * p.a
PURPOSE: The overall purpose of this role is to develop and lead in
the management and implementation of the clinical quality and safety
agenda at Coolmine. The post holder will ensure that Coolmine is
compliant with the quality assurance framework set out in SLA’s and
with good practice guidelines in the area of drug and alcohol
treatment.
CONTACT EMAIL: *
APPLICATION REF. HR/DUB/FLM/CQSM/**APPLY ON THE WEBSITE**
Coolmine is a leading drug and alcohol treatment service providing
community, day and residential services to men and women with
problematic substance use and their families in Ireland established
since *. Coolmine Therapeutic Community
believes that everyone should have the opportunity to overcome
addiction and lead a fulfilled and productive life.
ROLE RESPONSIBILITIES: (INCLUDE, BUT NOT LIMITED TO)
QUALITY ASSURANCE, STANDARDS & CONTINUOUS IMPROVEMENT
* Ensure compliance with current Quality Standards frameworks and
that a system of continuous review is in place to underpin compliance.
* Coordinate preparation for annual auditing ensuring working
groups, communication and action plans are in place internally and
with multidisciplinary team participation
* Provide guidance and training on audit requirements including the
evidence base for same and implementation of action plans which
require evidence of completion for regulators/funders
* Develop and maintain a database for Coolmine’s continuous
quality improvement plans and projects.
* Review and make recommendations on further enhancing Coolmine’s
governance frameworks for clinical quality and safety
* Be a core member of the regional Clinical Quality and Safety
Groups (CQSG) and report accordingly on compliance, implementation &
review of clinical quality and safety frameworks and standards across
CTC Services
* Provide Regional Clinical Quality and Safety Groups (CQSG) and
Clinical Quality and Safety Board Sub-Committee (CQSC) fora with
timely relevant information relating to clinical quality and safety.
CLINICAL RISK MANAGEMENT AND SAFETY
* Review and audit service admission processes, including audits of
complex needs admission, for clients accessing services nationally.
* Provide expert advice and evidence-based guidelines in line with
National and international practice to guide the case management for
clients with complex needs. This includes working with the Regional
Clinical Governance leads and Management teams to update policy and
practice.
* Develop and deliver Quality Improvement Projects in response to
presenting client needs and safety. This includes providing evidence
that services are responsive, safe and effective.
* Ensure clinical risk management remains a priority for managers,
staff and clinicians through contributions are all relevant meetings
CLINICAL POLICY, PROCEDURES & PRACTICE
* Review, audit and provide clinical oversight Coolmine’s
clinical-therapeutic and medical-policies, procedures and practice.
Implement a programme of responsive and proactive training as and when
required.
* Conduct bimonthly review meetings with regional Visiting Medical
Officers attending to the clinical medical needs of residents (and
children) in our residential services.
* Audit and ensure good practice in the implementation of medication
prescribing and management across Coolmine’s services in
consultation with regional Clinical Nurse Managers.
* Meet with Clinical Supervisors providing staff support and report
to Head of Services on any emerging issues/areas of concern for
preventative and/or remedial actions.
STAFF TRAINING & DEVELOPMENT
* Be a core member of the Organisational Training Sub Committee to
input into the clinical (therapeutic and medical) training needs in
Coolmine.
* Provide/arrange training for staff in mental health, dual
diagnosis, substance misuse, medications and impact on client
behaviour/well-being.
ACCIDENTS AND INCIDENTS
* Working closely with the Management Team, Clinical Leads and Head
of Services, ensure that clinical incidents are investigated, reviewed
and remedial actions are implemented and monitored.
* Provide reports and presentations of clinical quality and safety
incidents to relevant fora, namely the regional Clinical Quality and
Safety Groups.
SERVICE AND STRATEGY DEVELOPMENT
* Provide strategic and operational leadership and direction on all
aspects of clinical quality and safety for staff and management teams
in Coolmine to ensure the provision of effective, efficient and
quality assured services.
* Assist in the development and implementation of focused
management, operational planning and control systems for the effective
measurement and monitoring arrangements for clinical quality and
safety of service delivery.
COMPLAINT MANAGEMENT & IMPROVEMENT
* Coordinate and report on all client and service-related complaints
that may arise as per Coolmine’s Complaints Policy and Procedure and
in line with national standards. Ensure remedial actions are
implemented and reviewed.
* Work with Service Leads and Managers to reduce clinical incidents
and complaints and make improvements to the quality of care and the
safety of care of clients.
* Support management to establish appropriate communication,
structures and processes for complaint, quality & safety management.
* Provide ongoing monitoring and coordinate action plans to address
areas of non-compliance in partnership with key personnel.
ANALYSIS AND DATA MANAGEMENT
* Ensure that client safety and information on risks and trends is
readily available to Management, Clinical Quality and Safety Groups
and service leads to assist in strategic and operational management of
related issues.
* Analyse the trends and issues identified, ensure they are acted
upon, and monitor the effectiveness of subsequent action plans.
* Produce quantitative information and data for the CQSC, CQSG, SMT
and Management Team meeting as may be required.
OTHER
* Remain professionally updated in all aspects of clinical quality
and safety, specifically national standards.
* Maintain up-to-date knowledge of developments in relevant
legislation and regulations to ensure that management and staff are
kept informed of developments and implications.
PERSON SPECIFICATION:
EDUCATION & QUALIFICATIONS
ESSENTIAL:
* Primary Accredited Bachelor’s Degree in a Health-related
discipline NFQ (Level 8)
DESIRABLE:
* Qualification in Quality & Safety or Risk Management
KNOWLEDGE & SKILLS:
ESSENTIAL:
* Knowledge of Risk Management processes and Quality Improvement
* Knowledge and experience of a healthcare setting
* Worked with marginalised communities (homelessness, Addiction,
mental health)
* Has managed teams
* Comprehensive knowledge of relevant healthcare legislation and
regulations
DESIRABLE:
* Strong interpersonal and communication skill
* Professionalism and discretion with ability to manage sensitive
situations in confidence and with tact and diplomacy
* Proven capacity to deliver clear reports, documentation and
presentations to a range of stakeholders, internally and externally
* Experience and working knowledge of risk management strategy and
systems
APPLICATION PROCESS:
Interested candidates who meet the Person Specification requirements
should send their CV & cover letter with application reference code to
Dylan Murphy, HR Administrator at * Please
quote this application reference HR/DUB/FLM/CQSM/**APPLY ON THE
WEBSITE**
The closing date for applications is THURSDAY THE **APPLY ON THE
WEBSITE**TH OF SEPTEMBER **APPLY ON THE WEBSITE**
COOLMINE THERAPEUTIC COMMUNITY IS AN EQUAL OPPORTUNITIES EMPLOYER.
We need : English (Good)
Type: Permanent
Payment:
Category: Health
